Security Policy

Secure Technology

Futura Exchange uses the latest technology to provide you with a fast, secure way of transacting to and from our merchants. The security and integrity of your personal information is our top priority, and in order to protect it, we employ all available measures so that you don't have to worry. All transactions are automatically encrypted from your browser to our website using the Secure Sockets Layer protocol. Servers which hold any private information are physically separated from all other hardware in restricted, highly secure, areas.

Your information is stored safely behind firewalls so that all private data is available only to authorized workstations. Highly redundant systems and regular backups are used to ensure that your transaction history remains safe.

Secure Processing

At Futura Exchange we help protect your information by keeping it a secure environment. When you make a transfer to or from any of our merchants, your personal financial information is not shared and your payment method is not disclosed.

Security Guidelines

In order to protect your Futura Exchange account, please keep the following guidelines in mind:

Never share your Password or Username with anyone. You will never be asked to disclose your password or username by our representative or anyone affiliated with Futura Exchange . Please

see the section on scam or 'phishing' emails below:

Create a secure password and Username by ensuring that it is not easy to guess. The best passwords are at least 8 characters in length, and combine letters, numbers and symbols. Combining a simple phrase with a couple of significant numbers or symbols is an easy way to create an easy to remember and secure password.

Do not use the same password or Username at Futura Exchange that you use for other online services. Using the same password at multiple sites will increase the chances of someone being able to access your account.

Remember to periodically update your password. By changing your password on a regular basis, you reduce the chance of it being compromised. Also, if you ever suspect that someone might have discovered your password, be sure to reset it as soon as possible.

Scam or Phishing Emails

You will have heard about scam or phishing emails. These are sent by people, perhaps pretending to be from Futura Exchange , and they will ask you to disclose all or some of your personal and security information. Don't: These are probably from criminals looking to take over your account and steal your money.

Usually these emails will direct you to a site that will ask you to "update" or "verify" your details, perhaps threatening that your account will be closed if you don't. Never give these details, respond to the email or visit any website linked from it. Be warned - these can appear to be genuine.

Always check when you log into the Futura Exchange site that the URL in the address bar starts with https://www.Futura.Cash followed by e.g. "login.aspx"; this is a secure encrypted page, and this is the ONLY page at which you should enter your login information. Futura Exchange will never ask you to disclose all of your personal or security details by email. The most we ask from you when you log in is your username and password.

That's why, where we can we'll include some personal information about you on any emails that we send, for example we'll usually use your first and last names in any emails sent to you. In addition, you should look out for the following things that may point to the email being a phishing attempt:

Grammatical errors on unprofessional looking emails.

Offers that seem 'too good to be true' e.g. free money offers, Links that take you to an address that doesn't look like your normal Futura Exchange login address. If you've received a scam email, please forward it on to We won't be able to reply individually but we do investigate every email to ensure that any fake sites are closed down as quickly as possible.

For full details of the security we provide for your personal security and privacy please refer to Privacy Policy.

Futura Exchange partners with Moonpay to provide a cutting edge payment solution to its users.